First Step Shelter, established on December 11th, 2019, serves as a vital emergency homeless shelter for single adults in Volusia County. More than just a safe place to sleep and enjoy a hot meal, First Step Shelter is committed to providing a comprehensive range of services designed to help residents stabilize their lives and break the cycle of homelessness. Our holistic approach includes access to health care, addiction treatment, counseling, job placement assistance, and housing support, all aimed at empowering individuals to rebuild their lives with dignity and independence.

Strategically funded through partnerships with local government communities in Volusia County, First Step Shelter offers residents a supportive environment where they can receive critical services while working toward employment and permanent housing. Our shelter also operates a unique 24/7/365 Safe Zone, available exclusively to local government partners. This Safe Zone provides an essential alternative to incarceration by offering a designated location where law enforcement can relocate homeless individuals who are loitering or trespassing on public and private properties. This service plays a crucial role in maintaining civil order and fostering safer communities throughout the region.

Our key stakeholders include single adults experiencing homelessness (aged 18 and over), city and county elected officials, law enforcement agencies, social service and healthcare providers, faith-based organizations, business leaders, and neighborhood associations—especially in areas with high concentrations of homelessness. By collaborating with these diverse partners, First Step Shelter ensures a coordinated and effective response to homelessness that benefits both individuals in need and the wider community.

At First Step Shelter, our mission is clear: to end homelessness in Volusia County one person at a time. Through compassionate care, strategic partnerships, and a dedication to restoring hope, we strive to create lasting change and build a stronger, healthier community for everyone.